Lodge Supervisor
Position filled for 2023 season
Job Description
The Lodge Supervisor is an energetic, service-oriented individual who will be responsible for overseeing the day-to-day operations of our boutique lodge to ensure guest expectations are exceeded and a consistently high standard of customer service and cleanliness is maintained.
Duties:
Lead, supervise, co-ordinate and monitor accommodation service staff
Assign and review the work of accommodation service staff
Lead, train and coach new staff in job duties, safety procedures and lodge policies
Create shift schedules and co-ordinate activities with other departments
Greet and welcome guests, provide lodge orientation
Evaluate performance of staff and provide feedback to manager
Resolve customer complaints and other work-related problems
Monitor base radio station as required
Assist Chef with meal planning and inventory control
Perform weekly grocery and supply runs
Manage bookings and communicate effectively with reservation office
Ensure smooth operation of the lodge
Other duties as assigned
Requirements:
Must have completed high school
Must have some experience in the hotel industry
Must have some experience in supervising or managing staff
Must be able to work under minimum supervision
Must be able to speak, read and write in English
Excellent organizational, communication, and interpersonal skills
Excellent problem solving, decision making, job task planning and organizing
Must have valid Canadian or international driver’s license
Must be available to work a variety of shifts including split, evenings, weekends and holidays
Apply:
For more information or to apply for this position, call Billie-Lou toll-free U.S.A. / Canada: